Cookie Policy
Understanding how we use cookies to enhance your dining experience
Last updated: January 2026
1. Introduction
Welcome to Guzman y Gomez's Cookie Policy. This policy explains how we use cookies and similar tracking technologies on our website guzmanigomez.com and our mobile applications. When you visit our website or use our services, you're embarking on a culinary journey that begins with understanding how we enhance your digital experience.
By using our website, you consent to the use of cookies in accordance with this policy. This Cookie Policy should be read alongside our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.
At Guzman y Gomez, we believe in transparency about our data practices, especially when it comes to delivering the fresh, authentic Mexican food experience you love, both online and in our restaurants across Australia.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. Think of them as digital breadcrumbs that help websites remember information about your visit, much like how we remember your favorite burrito order.
How Cookies Work
When you visit our website, cookies are downloaded to your device. These files contain information that allows our website to recognize you on subsequent visits. They help us understand your preferences, improve site functionality, and provide a more personalized experience.
Types of Cookies by Duration
- Session Cookies: These are temporary cookies that are deleted when you close your browser. They help maintain your session while you navigate our site, keeping items in your cart as you browse our menu.
- Persistent Cookies: These remain on your device for a set period or until you delete them. They remember your preferences between visits, like your preferred restaurant location or dietary restrictions.
Types of Cookies by Source
- First-Party Cookies: Set directly by our website (guzmanigomez.com)
- Third-Party Cookies: Set by external services we use, such as Google Analytics or social media platforms
3. Why We Use Cookies
Our story began with a passion for fresh, quality Mexican food, and that same passion drives how we use technology to serve you better. We use cookies for several essential purposes:
Essential Functionality
Ensuring our website works properly, managing your login sessions, and maintaining your cart contents while you decide between our famous burritos and bowls.
Performance Improvement
Analyzing how our website performs and identifying areas for improvement, ensuring you can place your order quickly and efficiently.
Personalization
Remembering your preferences, favorite locations, and order history to provide tailored recommendations and faster checkout.
Analytics & Marketing
Understanding customer behavior and preferences to improve our menu offerings and share relevant promotions with you.
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for our website to function properly. They cannot be disabled without significantly impacting your experience.
4.2 Performance/Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
4.3 Functionality Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and providing customized content.
4.4 Targeting/Marketing Cookies
These cookies are used to deliver advertising that is more relevant to you and your interests.
5. Third-Party Cookies
We work with trusted partners to provide you with the best possible experience. These partners may set their own cookies when you visit our website:
Google Analytics
We use Google Analytics to understand how visitors use our website. This helps us improve our online ordering experience and menu presentation.
Privacy Policy: Google Privacy Policy
Facebook Pixel
Facebook Pixel helps us measure the effectiveness of our advertising and provide more relevant ads to potential customers who love great Mexican food.
Privacy Policy: Facebook Privacy Policy
Other Advertising Partners
We may work with other advertising networks to promote our fresh Mexican cuisine. These partners may use cookies to serve relevant advertisements based on your browsing behavior.
6. Cookie Duration
Different cookies remain on your device for different periods:
Session Cookies
- Deleted when you close your browser
- Used for immediate functionality
- Include login sessions and cart contents
Persistent Cookies
- Remain for specific time periods
- 1 day to 2 years depending on purpose
- Remember preferences between visits
Cookie Lifespan Summary
- Session cookies: Until browser closure
- Short-term cookies: 1-30 days (cart, location preferences)
- Medium-term cookies: 1-6 months (user preferences, marketing)
- Long-term cookies: 1-2 years (analytics, essential functions)
7. How to Manage Cookies
You have several options for managing cookies on your device. Just like choosing your perfect burrito combination, you can customize your cookie preferences to suit your needs.
7.1 Browser Settings
Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:
Google Chrome
- Click the three-dot menu in the top right corner
- Select "Settings" from the dropdown menu
- Click "Privacy and security" in the left sidebar
- Click "Cookies and other site data"
- Choose your preferred cookie settings
- To block all cookies, select "Block all cookies"
Mozilla Firefox
- Click the menu button (three horizontal lines)
- Select "Options" or "Preferences"
- Click "Privacy & Security" on the left panel
- Under "Enhanced Tracking Protection," click "Custom"
- Check or uncheck "Cookies" as desired
- Use the dropdown to choose specific cookie settings
Safari
- Open Safari and click "Safari" in the menu bar
- Select "Preferences" from the dropdown
- Click the "Privacy" tab
- Choose your cookie preferences under "Block cookies"
- Options include "Always," "From third parties and advertisers," or "Never"
Microsoft Edge
- Click the three-dot menu in the top right corner
- Select "Settings"
- Click "Cookies and site permissions" in the left panel
- Click "Cookies and site data"
- Choose "Block all cookies" or customize your settings
7.2 Opt-Out Links
You can opt out of specific third-party cookies using these direct links:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Facebook Ads: Facebook Ad Preferences
- Network Advertising Initiative: NAI Consumer Opt Out
- Digital Advertising Alliance: DAA WebChoices Tool
7.3 Our Cookie Consent Tool
When you first visit our website, you'll see our cookie consent banner at the bottom of the page. You can:
- Accept All: Allow all cookies for the full experience
- Customize: Choose which types of cookies to allow
- Reject All: Block non-essential cookies (may limit functionality)
You can change your preferences at any time by clicking the cookie settings link in our footer or clearing your browser cookies.
8. Consequences of Disabling Cookies
While we respect your choice to disable cookies, doing so may impact your experience on our website. Here's what you might encounter:
Limited Functionality Warning
Disabling cookies may result in:
- Inability to maintain items in your shopping cart
- Loss of location preferences and delivery settings
- Need to re-enter information on each visit
- Reduced personalization and menu recommendations
- Difficulty with the online ordering process
- Less relevant promotional offers and content
Essential cookies are necessary for basic website functionality. If these are disabled, you may experience significant issues with navigation, ordering, and account management.
9. Do Not Track Signals
Some browsers offer "Do Not Track" (DNT) signals that request websites not to track user behavior. Currently, there is no universally accepted standard for how websites should respond to DNT signals.
At Guzman y Gomez, we are committed to respecting your privacy preferences. While we don't automatically respond to DNT signals due to the lack of industry standards, we provide you with comprehensive cookie control options through our consent management system and browser settings.
To enable Do Not Track in your browser:
- Chrome: Settings → Privacy and security → Cookies and other site data → Send a "Do Not Track" request
- Firefox: Options → Privacy & Security → Send websites a "Do Not Track" signal
- Safari: Preferences → Privacy → Prevent cross-site tracking
10. Updates to This Policy
Like our menu that evolves with fresh seasonal ingredients, this Cookie Policy may be updated from time to time to reflect changes in our practices, technology, or legal requirements.
When we make significant changes to this policy, we will:
- Update the "Last Updated" date at the top of this page
- Notify you through our website banner or email (if you're subscribed)
- Request your consent again if required by law
- Provide clear information about what has changed
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and protect your privacy.
11. Contact Us
If you have any questions about this Cookie Policy or our privacy practices, we'd love to hear from you. Our commitment to transparency extends beyond our fresh ingredients to how we handle your data.
Get in Touch
12. More Information
For additional information about cookies and online privacy, we recommend visiting these helpful resources:
Educational Resources
- All About Cookies - Comprehensive guide to cookies and privacy
- Office of the Australian Information Commissioner - Privacy guidance for Australians
- Your Online Choices Australia - Control online advertising cookies
Browser Help Pages
- Chrome Cookie Settings
- Firefox Cookie Information
- Safari Cookie Management
- Microsoft Edge Cookie Settings
Thank you for taking the time to understand our Cookie Policy!
At Guzman y Gomez, your privacy is as important to us as the quality of our fresh Mexican food.
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